Privacy Policy

1. Introduction

Welcome to HealthOS. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform. By using HealthOS, you agree to the practices described here.

2. Information We Collect

• Personal Data: Name, contact details, clinic/hospital information.
• Health Data: Patient records, appointments, prescriptions, etc.
• Usage Data: Pages visited, device/browser info, IP address.

3. How We Use Your Information

• To provide core healthcare management features
• To enable AI-based insights and workflow automation
• To improve user experience and product reliability
• To communicate updates, offers, and support

4. Data Sharing and Disclosure

• We do not sell your data to third parties.
• We may share data with trusted service providers (e.g., cloud hosting, analytics) under strict confidentiality.
• Legal disclosure may occur if required by law or regulatory authorities.

5. Data Security

We use industry-standard encryption, secure access controls, and audit logging to protect your data. Our servers are hosted in secure, compliant environments.

6. Data Retention

We retain user and patient data as long as needed to fulfill our services or as required by law. You may request deletion of data subject to compliance limitations.

7. Children’s Privacy

HealthOS may process the personal and medical information of individuals under the age of 18, including infants and children, only under the direction of registered healthcare professionals such as pediatricians, neonatologists, or family physicians.

We do not collect data directly from minors. All such information is entered and managed by licensed doctors or healthcare providers as part of legitimate medical care.

We treat all such data as sensitive health information, secured and protected in accordance with applicable data protection laws and industry best practices.

8. Your Rights

You may have rights under applicable data laws to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Request data portability

Please contact us at support@healthos.in for any requests.

9. Updates to This Policy

We may update this policy as needed. Changes will be communicated via email or app notifications and will be posted on this page.